The Advanced Technical Services (ATS) group is responsible for providing technical services to faculty, staff, and researchers.  These services range from maintaining the College network infrastructure to computer repairs.  Areas and responsibilities of the ATS group include:

Networking
Hardware Repairs
Software Installations/Maintenance
Email
Fax Services
Research Lab Support

The ATS group can be contacted by phone (577-3824) or email (ats@eng.wayne.edu).

The Engineering Computer Center (ECC) group maintains computing and multimedia facilities for classroom use.  These facilities include PC classrooms, UNIX classroom, and 24-hour lab in the Undergrad Library.  Areas and responsibilities of the ECC group include:

Barrier-Free eLearning
Classroom Support
Classroom Management
Special Event Computer Classroom Scheduling and Preparation
Multimedia Classroom Management
Student Technology Services Information
Software Research & Management
Webpage Support
Student Technical Support

The Engineering helpdesk is conveniently located between the two PC Classrooms(ENG 2351.1) to give technical assistance to students and instructors.  The ECC group can also be contacted by phone (577-6207) or email (ecc@eng.wayne.edu).